Shopping Centers Today

JUL 2018

Shopping Centers Today is the news magazine of the International Council of Shopping Centers (ICSC)

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50 S C T / J U L Y 2 0 1 8 E X E C U T I V E M OV E R S A N D S H A K E R S N E W S M A K E R S F or Dr. Nedal Shami, founding partner and chief growth offi- cer of New York City–based CityMD, the transition from caring for patients at emergency rooms to finding new locations where they can see a doctor has been virtually pain- less. Shami is among seven ER doc- tors who founded the chain of urgent- care centers in 2010. In those early days, he juggled the role of attending physician at the company's first clin- ic, on Manhattan's Upper East Side, with the job of COO. But as CityMD, which now operates 96 urgent-care centers between New York, New Jersey and Washington State, entered a rapid growth phase in 2013, Shami opted to hang up his stethoscope to focus on leading the expansion. "At a certain point, I had to decide if I would function as a physician leader or in a business capacity," Shami said. "I gravitated to the busi- ness side." The CityMD chief growth officer role is a natural fit for Shami, whose father owned mixed-use commercial properties and operated convenience stores in New York City. "I watched my parents work really hard, [grow- ing] a commercial portfolio over 25 years, and I saw how much joy they got out of it," Shami said. "I gravitated naturally to figuring out where we should open [and] how much capital we should spend on projects, and [to] understanding our demographic." CityMD was founded to ease the strain on emergency-room services at New York hospitals, while making the experience of seeking treatment more CityMD's Nedal Shami is leading the urgent-care- center boom By Jesse Serwer Healthy growth

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